Reputation Management

Revinate, Inc.

Designed to specifically meet the unique needs of the hospitality industry, Revinate is an easy-to-use software service that tames and demystifies the all-important realm of social media, giving employees the chance to both turn individual disappointment into delight and make operational improvements that increase loyalty and drive sales.

iResponze

iResponze connects with your guests, aka social butterflies. As social media evolves, online customer satisfaction scores are more important than ever in shaping how a customer chooses a hotel or restaurant. iResponze, an online review response provider, helps you manage TripAdvisor comments, Open Table, Urban Spoon or YELP comments, and OTA (Online Travel Agency) site reviews.

Hammer and Helmet

We are dedicated team based in San Francisco, whose experience stretches the whole length of the marketing, advertising and branding fields from trend identification to innovative animation.

Akia

Akia automatically services hotel guest needs over text messaging using AI.

Medallia

Medallia, the global leader in experience management, enables hotels of all sizes to deliver personalized experiences and boost guest satisfaction through real-time insights and engagement. We help these organizations capture feedback across channels, unlock critical customer insights, monitor and manage social reviews, and facilitate meaningful two-way communication pre-stay, onsite and post-stay.